Knowledge Base Search
Winter Haven Public Library
Library Website: https://www.mywinterhaven.com/302/About
Library Location/Hours/Phone:
https://www.mywinterhaven.com/library/about/
Monday through Thursday 9:00 a.m.-6:00 p.m.
Friday & Saturday 9:00 a.m.-5:00 p.m.
Phone numbers: 863-291-5880
Dummy Log In: Barcode: 20398001212111 ID:5154
Catalog Questions
Link to catalog: https://pclc.ent.sirsi.net/client/wh The catalog will search all 16 libraries in Polk County, including Winter Haven. To search only a specific library, click the ‘Search by Library’ tab.
Purchase Suggestions: We now just have a purchase suggestion link and if we don’t purchase the item we request it through ILL. https://www.cognitoforms.com/CNP12/ItemRequest
FAQs
Password Help: For password help patrons can call 863-291-5880, but there are no options so they just wait on the line.
Ebook Help: https://pclc.overdrive.com/
Printing: $.15 per page b/w; $.25 per page color
Ask a Librarian Public FAQ: https://tblc.libanswers.com/faq/124836
Research Help
Database Page: https://www.mywinterhaven.com/326/eResources
Other Helpful Information
Circulation Policy: https://www.mywinterhaven.com/302/About
Access to Overdrive: https://pclc.overdrive.com Requires a Polk County library card barcode and ID number.
Computer Classes: https://whpl.libcal.com/
Cooperative: A member of the Polk County Library Cooperative comprising 16 libraries. Click link to see a list of all libraries in Polk County.
https://mypclc.org/client/en_US/mypclc/?rm=PCLC+LIBRARIES0%7C%7C%7C1%7C%7C%7C0%7C%7C%7Ctrue
Site Coordinator Contact:
Rebecca Vaughn – ReVaughn@mywinterhaven.com
-
A
-
B
-
C
-
D
-
E
-
F
- FLA-PASS
- Florida A&M University FAMU
- Florida Gateway College
- Florida Gulf Coast University Library
- Florida International University
- Florida Memorial University
- Florida Polytechnic University
- Florida SouthWestern State College
- Florida State University
- Fort Meade Public Library
- The College of the Florida Keys
-
G
-
General
-
H
-
Help Desk Support
-
I
-
J
-
K
-
L
-
M
-
N
-
O
-
P
-
Policies and Procedures
-
Q
-
R
-
Reference
- AAL Team Management for Site Coordinators: How to Motivate and Get Better Answers from Your Team (Expert Series training)
- Are you really listening? (Expert Series training)
- Citation Help 101
- Connecting with your virtual users (Expert Series training)
- Coronavirus (COVID-19) FAQ
- Crisis URLs
- Dealing With Impostor Syndrome (Expert Series training)
- Delivering Service Excellence in Chat (Expert Series training)
- Evernote (Expert Series training)
- Fact Checking (Expert Series training)
- Florida Electronic Library Resources
- Free Resources 101
- HOA Legal Resources
- Homework Help (Expert Series training)
- Mechanics of AAL Promotion: How to Use AAL Effectively as a Local Service (Expert Series training)
- Next Gen Searching (Expert Series training)
- Patrons in Need 101
- Promoting Digital Reference (Expert Series training)
- Quality Assurance Workgroup
- Reader's Advisory 101
- Ready Reference (Expert Series training)
- Reference Analytics Collection (RAC) Descriptions
- Research Starters (Expert Series training)
- Virtual Coworkers(Expert Series training)
- Show all articles (9) Collapse Articles
-
S
- Saint Leo University
- Sanibel Public Library
- Santa Fe College
- Santa Rosa County Library System
- Sarasota County Library System
- Seminole County Library System
- South Florida State College
- Southern Technical College
- St Johns County Public Library System
- St Johns River State College
- St Lucie County Library System
- St Petersburg College
- St. Petersburg Library System
- State College of Florida
- State Library of Florida
- Storm Memorial Library
- Suwannee River Regional Library System
- Show all articles (2) Collapse Articles
-
Specialties
-
T
-
U
-
V
-
W
-
X
- Articles coming soon
-
Y
- Articles coming soon
-
Z
- Articles coming soon
