by Kelly Doty | Aug 1, 2023 | Uncategorized
by Kelly Doty | Jul 17, 2023 | Exemplary Reference, Reference and Customer Service
The Ask a Librarian Quality Assurance Workgroup is pleased to announce the July and August 2022 Exemplary Reference Award Winners! September Renee P. (AAL Virtual Reference Specialist) October Shan B. (USF Libraries) Please join us in congratulating our winners as...
by Kelly Doty | Jun 21, 2023 | Chat, Reference and Customer Service, Site Coordinators
Introduction to the ChatBot feature AAL Chatbot Best Practices...
by Kelly Doty | May 9, 2023 | Chat, Reference and Customer Service
Presented by Chad Mairn, SPC Library SLIDES: https://docs.google.com/presentation/d/1Mjq_fGw5_Pcjxhi3-kmPTSSW4RwyAALLme1fulU6xts/edit?usp=sharing Shared links from others in the chat: Reminds me of the Chinese room thought experiment...
by Kelly Doty | Apr 27, 2023 | Holiday Closures
The Ask a Librarian collaborative desks (Statewide and Academic) will close on the following days. You will not see the option to staff these desks until we reopen them the next day. Your library’s local desk will remain available to staff if you choose to do so...
