by Kelly Doty | Aug 22, 2023 | Chat, Email, Site Coordinators
Procedure to Create Personal Canned Messages Procedure to Create, Edit, and Use Macros – Site Coordinators Only -Creating and Using System Canned Messages Add Canned Messages specific to your library which can be accessed by all users in your Ask a Librarian...
by Kelly Doty | Aug 17, 2023 | Chat, Email, Reference and Customer Service
During two weeks in October, we’ll ask you to contribute by answering Reference Analytics questions after each chat, email or SMS is answered. An automatic prompt will be enabled to remind you to participate during these weeks. Please take a look at the...
by Mike Thompson | Aug 7, 2023 | Uncategorized
by Kelly Doty | Aug 1, 2023 | Uncategorized
